Churnless

Upload your Stripe data

1

Export from Stripe

  1. Open Stripe Dashboard → Payments
  2. Filter to this quarter (optional but recommended)
  3. Click Export → download CSV

Parsed locally in your browser — we never receive your file

2

Enter your numbers from Stripe (required)

  • Your Payments CSV includes both failed and succeeded charges — we use those for failed-payment math.
  • MRR, active subscriptions, and expiring cards are not in the CSV — copy them from Stripe → Home.
  • We use those dashboard numbers for churn and card-risk estimates and the “% of MRR” line on your report.

This step won't be required once Stripe Connect ships — join the waitlist for one-click audits.

3

Upload Payments CSV

The export from step 1. If a charge failed but the same customer paid the same amount within 14 days (retry or Smart Retry), we count it as recovered — not leak.

Enter MRR and subscriptions above

Then upload unlocks automatically

What this covers today

  • Yes — failed charges
  • Partial — churn & card risk
  • Soon — trial lapses